Y Cynnig Cymraeg – Welsh Language Offer
It is with great pride that we announce that we have been commended with ‘Y Cynnig Cymraeg’ (Welsh Language Offer) by the Welsh Language Commissioner. This high standard mark shows that we as a company have active Welsh Language policies that we follow daily, advertise that we can provide services in Welsh and is used to show that we are proud of this ability to provide such services in Welsh.
They look at the 5 Ds in Welsh, being:
- ‘Delio’ – how we deal with our clients in Welsh.
- ‘Delwedd’ – our Welsh ‘image’.
- ‘Digidol’ – how we use Welsh on digital platforms.
- ‘Digwyddiadau’ – the various events we hold and how many meetings we conduct in Welsh; and
- ‘Datblygu’ – developing Welsh language skills with our staff.
When you get in touch with us, we will deal with your query in whichever language you feel most comfortable in. Over 75% of our staff are Welsh speakers – a figure we are particularly proud of, and this is spread across all levels of the business – from the administration team to the fee earners to our managerial team. Our website and all marketing materials are provided in both Welsh and English and all correspondence to you will be in your language of preference. These are just some of the ways in which we as a company are continuing to provide the best Welsh language service we can. We are very proud to be able to use the ‘Cynnig Cymraeg’ (Welsh Language Offer) mark, when you see this mark, you know you will receive a service of the highest quality.
Manon Williams, Partner at Agri Advisor says:
‘We are very proud to have been awarded the ‘Cynnig Cymraeg’ (Welsh Language Offer) mark, recognising our ability to offer our services in Welsh, Our Welsh Language Policy has always been extremely important to us since the creation of Agri Advisor, and we are pleased to have been recognised for the services which we have been providing for 10 years. The majority of our staff are Welsh speakers, and we are proud to be able to offer the best possible service through the medium of Welsh.’